Transparent and fair refund guidelines for all services provided by MARAVELIX.
Effective for all purchases made through maravelix.live
Refunds are available for customers who have purchased services directly from maravelix.live and can provide valid proof of payment. The request must relate to services that were not delivered as described or were not accessible due to verified technical issues.
Refund requests must be submitted within 14 calendar days of the original purchase date. Requests received after this period may not be eligible for review unless required by applicable consumer protection laws.
To request a refund, contact our support team with your order number, purchase date, and a detailed explanation of the issue. Our team will review your request within 5 business days and provide a written response outlining the decision.
Approved refunds will be issued using the original payment method whenever possible. Processing times may vary depending on your financial institution but typically take 5–10 business days after approval.
MARAVELIX reserves the right to request additional documentation to verify eligibility. Refunds may be prorated if part of the service has already been delivered or accessed.
Refunds will not be granted for services that have been fully delivered and utilized, for delays caused by incomplete or inaccurate information provided by the customer, or for issues arising from third-party service providers beyond our control.
Promotional, discounted, or limited-time offers may have separate refund terms clearly stated at the time of purchase.
If you have questions about this Refund Policy or wish to submit a request, please contact us:
Company: MARAVELIX
Website: maravelix.live
Email: [email protected]